iNovaRetail is a CRM, a Data Customer and an Omnichannel Platform to face the new challenges in retail sector.
What is iNovaRetail?
It is an ALL-IN-ONE cloud solution, constantly updated, have no maintenance costs and guarantee maximum data security.
Do you want reduce your daily operations?
Do you want to start a digital transformation projects?
Customer fidelity program?
MARKETING Automation: activities with triggers and AI agent, direct marketing with SMS, e-mail and social media marketing to create targeted promotions.
iNovaRetail is a cloud solution that supports brands and retailers in handling their digital transformation; nowadays customers can buy in the way that they prefer, where they prefer, and when they prefer.
The platform links perfectly the client, the product, and the store, easily creating a unique and personalized relationship.
It is an all-in-one solution that allows the management of all the online channels and the relative touchpoints with the physical elements of the store. This simplification allows us to reduce the setup costs and the activation time compared to our competitors.
Collaborations with well-known and reliable partners help us enrich our know-how obtaining better value for money and making intellectual property a significant competitive advantage for iNovaRetail.
Benefit for Retailer
In-depth knowledge of your customer, thanks to the information obtained from online and offline activities, can be used to improve the customer experience and accompany the customer in all phases of the purchase.
iNovaRetail is based on a technology that represents the fulcrum and engine of all points of identification with the customer which are managed and orchestrated seamlessly across all touchpoints.
Through this platform it is possible to activate all marketing and measurement phases to organically collect data, thus improving the relationship with the customer.
Activate promotions and loyalty programs
Increase turnover and competitiveness
Reduce the complexity of store management
Have an integrated and complete catalogue
Completely check the warehouse
Count and qualify store entries
Exercising technological leadership
Create customer insights with sophisticated consumer surveys
Communicate the right product to each customer
How we works
Benefit for your Customer
iNovaRetail offers the consumer a plurality of online and offline channels that work in perfect symbiosis.
We introduce into the physical store multiple tools such as sensors, smartphones, tablets, totems and interactive screens, loyalty cards, newsletters, but also apps, social networks, intelligent shelves and dressing rooms that transform the purchasing process into a new shopping experience.
The peculiarity of the multi-channel experience is given by the digital elements enhanced with the physical contact of the desired object and with the service offered by the sales assistants. Inside the store the consumers will be able to receive instant promotions and electronic coupons.
The combined action of all these elements allows you to:
Know the customer perfectly
Activate Loyalty systems
Integrate online and offline purchases
Transform the customer into a brand ambassador